Frequently Asked Questions

Everything you need to know about your Glisten glow.

Are Glisten Cosmetics products cruelty-free and vegan?

Yes, we are 100% cruelty-free and vegan. We do not test on animals, and we ensure all our ingredients are plant-based and ethically sourced.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take 10-21 days depending on your location and customs processing.

What is your return and exchange policy?

Due to the hygienic nature of beauty products, we only accept returns or exchanges for items that arrive damaged or defective. Please contact our support team within 14 days of delivery.

How do I track my shipment?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I store my cosmetics to ensure they last?

To maintain the quality of your products, store them in a cool, dry place away from direct sunlight and ensure all lids are tightly closed after every use.